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Summit Culture

More Access. More Know-How. More Commitment.

Always Improving, Always Becoming More

Summit’s formula for success is hiring people that fit our culture of commitment. We hire great people, we train them to be even better and we instill a true belief in customer service that leads the workers’ comp field. Here’s what independent insurance agents, policyholders and injured employees can expect from the Summit team:

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More Access

Count on us to provide the help you need, right away. We’re easy to reach quickly. And you’ll always be able to speak with a real person when you call.

Every Summit team member is committed to assisting you quickly and thoroughly. Departments respond in a timely manner, and our internal policy is a maximum response time of four working hours for all departments.

More Know-How

As a Summit customer, you’ll receive better answers from industry experts who focus 100% on workers’ comp. We solve problems that others can’t.

Turn to Summit when you need a specialist who not only knows workers’ comp—but also works hard to know your business and your priorities. Summit is passionate about industry education. We never stop learning. And you’ll discover that expertise is obvious when working with us. Our field representatives in sales, loss prevention, consulting and premium audit also live and work in your state, so they’re well-positioned to get to know you and your business.

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Two Summit employees have a conversation while walking down an office hallway.

More Commitment

Our deep commitment to leading the workers’ comp field will be evident in every interaction you have with us. We’ll get the job done for you, no matter how complex.

We take a long-term view of our agent and policyholder relationships. You are our priority, and we know there are no one-size-fits-all solutions in workers’ comp. The mission is to become your trusted workers’ comp collaborator—ready to help whenever you need us.

It’s an altogether different experience for agents and their clients when you get to know the people who know workers’ comp. That’s why more than 7,000 independent agents and 31,000 policyholders across 15 states already rely on Summit.

Become a Summit Agent