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Annual Audit of Premiums

The premium audit process is a verification of your company’s payroll for the period during which your insurance carrier provided workers’ compensation coverage. The amount of the payroll must be verified because your final workers’ compensation insurance premium is based on the entire remuneration paid to your employees. This includes money and certain benefits they receive because of their employment.

You can rest assured that the payroll information you provide will be used only to determine your premium. All audit reports are kept confidential.

Where can I find my completed audit worksheet?

Log into the Business Center. From the policy drop-down, select Audit Details Online. Below the table on this page, you will see a link to download your audit worksheets.

Where can I find my Premium Audit Summary?

Log into the Business Center. From the policy drop-down, select View Policy Documents. Next, select the Audit Documents tab. Last, click the Audit Packet link from the document column. The audit packet contains your Premium Audit Summary.

Why are audits performed?

Your policy contract and some state workers’ compensation laws require audits. The audit allows both you and your insurer to be certain that your workers’ compensation coverage has been properly and fairly billed.

When are audits performed?

Cancellation audits are performed as soon as possible after workers’ compensation coverage is terminated. Yearly audits for employers currently insured are performed at the end of each policy period.

How will my audits be performed?

There are two types of audits: mail and physical. If your account qualifies for a mail audit, we will request your records via U.S. Mail, and you will also have the option to email or fax us your records. If your account does not qualify for a mail audit, an auditor will schedule a physical audit with you.

How are appointments for physical audits made?

The auditor will either call, email or mail you a written notice.

Where will the physical audits take place?

If you’ve had a Summit premium audit in the past, the audit will be completed at the same location as prior audits, unless we are notified otherwise. If this is your first premium audit with Summit or if you would like us to contact your accountant’s office, please be sure to let the auditor know well in advance so the audit can be scheduled for a time and place that is convenient for you. Also, please let the auditor know right away if your payroll records are kept out of state. If you receive a mail audit notice, please comply by promptly sending the requested records to us.

What if I have more than one location?

Please note that records for all additional locations should be kept at the main location for audit. Our auditor will not go to each location for an audit.

What records are required for my audit?

We may request copies of certain documents during your company’s audit. Please have the following records and information available for the audit period:

  • State Unemployment Quarterly Tax Reports and Federal 941 reports
  • Federal reports of employee income, such as Federal 1099 and 1096 forms (Unless this is a calendar year audit, please provide the report by audit period)
  • Payroll summary showing gross wages by employee for the audit period
  • To receive credit for overtime paid to employees, payroll must be listed in summary by employee job duties
  • Cash disbursement journals/General Ledger/Profit and Loss
  • Bank statements and copies of cancelled checks (if requested)
  • Reports from an outside payroll service, if applicable

If any subcontractors were used by your company, your company will also need to provide the following:

  • Subcontractor invoices, contracts and amounts paid to each subcontractor for labor and materials
  • Valid certificates of workers’ compensation insurance from subcontractors that correspond to the full period when the work was completed

For more information on subcontractors, click here. 

Who should represent my company at the physical audit?

Our auditor must have the assistance of a person familiar with the records and duties of each employee.

Are there penalties for not cooperating with the audit?

Yes. We may cancel your policy for failure to provide audit records or for failure to cooperate with the auditor, in addition to imposing penalties and fines that may include:

  • If your state allows it, a fine may be assessed if you fail to maintain and/or allow access to essential records.
  • If the auditor is unable to complete an audit, we may arbitrarily determine payroll and charge up to a maximum of two to three times the most recent estimated amount of premium. The penalty is determined by your policy endorsement or state statute.
How can I file an audit dispute?

Based on the type of your dispute, please email the appropriate information and documentation, as listed below, to [email protected]. Be sure to include the policy number, your organization’s name, your name and contact information. We will assign your request to a dispute representative, and an auditor will be in touch within 48 hours.

Type of dispute:

  • Payroll: Send a copy of your payroll summary showing gross wages by employee for the audit period.
  • Class code: Provide an explanation of why the class code(s) are incorrect, as well as a detailed description of your business operations.
  • Officer/employee classification: Provide the names of disputed offers/employees along with their day-to-day detailed job duties.
  • Overtime: Send a copy of your payroll summary showing gross wages and gross overtime listed separately by employee.
  • Subcontractor: Provide workers’ compensation certificates of insurance, a copy of the exemption form or proof that the contractor meets the definition of an independent contractor.
  • Officer exemption: Send a copy of the officer’s exemption or revocation.
  • Wrap-up—common term for owner controlled insurance program (OCIP) or contractor controlled insurance program (CCIP): Send a copy of the project monthly payroll reports, project certificate of insurance and a copy of the contract for the project.
  • Other: If the reason for questioning the audit is not listed here, please email [email protected], explaining what items you wish to dispute and provide documentation to assist in our review.
If my policy is cancelled, do I still need to complete an audit?

Yes. Whether you were paying premiums based on estimates or you were part of our WebCAP (monthly payroll reporting and payment) program, all policies will be audited to determine the final premium for the policy period.

Premium audit forms

Please click here.

Contacts

For any premium audit related questions, please contact us at:

Submit audit records: [email protected]

General questions: [email protected]

Disputing your audit: [email protected]

Phone number: 1-800-282-7648, extension 58075

Premium Audit

Policyholders tout their long-term relationship with our internal team of auditors as reason enough to be with Summit.

For many businesses, the word “audit” carries a negative stigma. The Summit difference is that our auditors create a positive experience with your staff by working hard to build long-term relationships, ensuring premiums are calculated fairly and billed appropriately. 

In most cases, your business will be assigned the same auditor year after year. Almost every Summit auditor is a full-time Summit employee, not a third-party contractor. As your Summit auditor gets to know your business, your audits usually become simplified and smoother, and your auditor can offer expertise on managing and streamlining payroll records. 

Several factors determine the cost of your premium, like the amount of your payroll and how your employees’ jobs are classified. Because changes may occur in your business during a policy period, audits are required to make sure your business is covered appropriately—which, in some cases, may save your business money if there’s a classification error.

The goal is for you to pay the accurate amount every year and to improve your experience. 

Premium Audit FAQ

Log into the Business Center. From the policy drop-down, select Audit Details Online. Below the table on this page, you will see a link to download your audit worksheets.

Log into the Business Center. From the policy drop-down, select View Policy Documents. Next, select the Audit Documents tab. Last, click the Audit Packet link from the document column. The audit packet contains your Premium Audit Summary.

Your policy was issued based upon estimated payroll. This audit allows both you and the insurer to be certain that coverage has been properly and fairly billed. Your policy contract and some state workers’ compensation laws require audits.

Cancellation audits are performed as soon as possible after workers’ compensation coverage is terminated. Yearly audits for employers currently insured are performed at the end of each policy period.

There are three types of audits: mail, virtual, and physical. 

Mail and virtual audits: If your account qualifies for a mail or virtual audit, we will request your records via U.S. Mail, and you will also have the option to email or fax us your records. Summit also offers the ability to upload records. If we have your email address on file, information regarding the record upload process will be sent to that email address.

Physical audit: If your account does not qualify for a mail or virtual audit, an auditor will schedule a physical audit with you.

The auditor will either call, email, or mail you a written notice.

If you’ve had a Summit premium audit in the past, the audit will be completed at the same location as prior audits, unless we are notified otherwise. If this is your first premium audit with Summit or if you would like us to contact your accountant’s office, please be sure to let the auditor know well in advance so the audit can be scheduled for a time and place that is convenient for you. Also, please let the auditor know right away if your payroll records are kept out of state. If you receive a mail or virtual audit notice, please comply by promptly sending the requested records to us.

The records for all locations or entities listed on the policy must be provided at the time of the audit. Our auditor will go to the main location listed on the policy to review the insured’s records, unless otherwise instructed.
 

We may request copies of certain documents during your company’s audit. Please have the following records and information available for the audit period:

  • State Unemployment Quarterly Tax Reports and Federal 941 reports
  • Federal reports, such as 1099 and 1096 forms (Unless this is a calendar year audit, please provide the report by audit period)
  • Payroll summary showing gross wages by employee for the audit period
  • To receive credit for overtime paid to employees, payroll must be listed in summary by employee job duties
  • Cash disbursement journals/General Ledger/Profit and Loss
  • Bank statements and copies of cancelled checks (if requested)
  • Reports from an outside payroll service, if applicable

If any subcontractors were used by your company, your company will also need to provide the following:

  • Subcontractor invoices, contracts, and amounts paid to each subcontractor for labor and materials
  • Valid certificates of workers’ compensation insurance from subcontractors that correspond to the full period when the work was completed

 View additional information about subcontractors.

Our auditor must have the assistance of a person familiar with the records and duties of each employee.

Yes. We may cancel your policy for failure to provide audit records or for failure to cooperate with the auditor, in addition to imposing penalties and fines that may include:

  • If your state allows it, a fine may be assessed if you fail to maintain and/or allow access to essential records.
  • If the auditor is unable to complete an audit, we may arbitrarily determine payroll and charge up to a maximum of two to three times the most recent estimated amount of premium. The penalty is determined by your policy endorsement or state statute.

Based on the type of your dispute, please email the appropriate information and documentation, as listed below, to [email protected]. Be sure to include the policy number, your organization’s name, your name, and contact information. We will assign your request to a dispute representative, and an auditor will be in touch within two business days.

Type of dispute:

  • Payroll: Send a copy of your payroll summary showing gross wages by employee for the audit period.
  • Class code: Provide an explanation of why the class code(s) are incorrect, as well as a detailed description of your business operations.
  • Officer/employee classification: Provide the names of disputed offers/employees along with their day-to-day detailed job duties.
  • Overtime: Send a copy of your payroll summary showing gross wages and gross overtime listed separately by employee.
  • Subcontractor: Provide workers’ compensation certificates of insurance, a copy of the exemption form or proof that the contractor meets the definition of an independent contractor.
  • Officer exemption: Send a copy of the officer’s exemption or revocation.
  • Wrap-up—common term for owner controlled insurance program (OCIP) or contractor controlled insurance program (CCIP): Send a copy of the project monthly payroll reports, project certificate of insurance, and a copy of the contract for the project.
  • Other: If the reason for questioning the audit is not listed here, please email [email protected], explaining what items you wish to dispute and provide documentation to assist in our review.

Yes. Whether you were paying premiums based on estimates or you were part of our WebCAP (monthly payroll reporting and payment) program, all policies are required to comply with the audit which is outlined in the policy. This audit will be used to determine the final premium for the policy period.

Contacts

For premium audit related questions, please contact us at:

Submit audit records: [email protected]

General questions: [email protected]

Disputing your audit: [email protected]

Phone number: 1-800-282-7648

The audits I did before I worked with Summit weren’t fun. I had prepared the same kind of documentation, but it wasn’t as easy. Summit’s auditor was thoroughly prepared, and the audit went very smoothly.

Mary Ann MacLean, Accounting and Human Resources Assistant, SERVPRO