Opens in a new tab
Summit logo.

New user? Request a login

Summit logo.

CONTACT US

Customer Service

Phone 1-800-282-7648
Monday–Friday, 8 a.m.–5 p.m. ET

Injury Reporting

Report workplace injuries using any of the following methods:

  • Log in and report an injury online, available 24/7
  • Call 1-800-282-7648, Monday–Friday, 7:30 a.m.–11:00 p.m. ET
  • Email the injury report to [email protected], available 24/7
  • Fax the injury report to 863-667-1871, available 24/7
Report an injury

MAILING ADDRESSES

Main Mailing Address
PO Box 988
Lakeland, FL 33802-0988

Claims Department Mailing Address
PO Box 1668
Lakeland, FL 33802-1668

Send Payments to
Summit Accounts Receivable Department
PO Box 32034
Lakeland, FL 33802-2034

MEDICAL PROVIDERS

Medical Providers
Heritage Summit HealthCare
[email protected]
Fax 863-667-1871

Contacts

 CUSTOMER SERVICE

Phone: 1-800-282-7648 
Fax: 863-667-7256 
Hours: Mon.–Fri., 8:00 a.m.-5:00 p.m., EST

 
 

SEND PREMIUM AUDIT DOCUMENTS TO:

Email: [email protected]
Fax: 863-667-7232

24/7 INJURY REPORTING

Phone: 1-800-762-7811
Fax: 863-667-1871

Report an injury online. 

 

SEND ALL PAYMENTS TO:

Summit
PO Box 32034
Lakeland, FL 33802-2034

 
 

SEND DRUG-FREE AND SAFETY DOCUMENTS TO:

Email: 

dfwspcreditadmin @summitholdings.com

Fax: 863-668-7566

 
Summit's headquarters in Lakeland, Florida.

CORPORATE OFFICE
LAKELAND, FL

Main address
PO Box 988
Lakeland, FL 33802-0988
Local phone: 863-665-6060
Fax: 863-667-1871
Claims department
PO Box 2928
Lakeland, FL 33806-2928
Local phone: 863-665-6629
Toll-free phone: 1-800-282-7644
Fax number: 863-667-1871
Back2work email: [email protected]
Heritage Summit HealthCare
PO Box 3698
Lakeland, FL 33802
Fax: 863-665-5177

Fax numbers by department
Nurse Case Managers: 863-667-1871
Cost Containment: 863-667-1871
Premium Audit: 863-667-7232
Loss Prevention: 863-668-7566
Pedestrian bridge in Gainesville, Georgia.

SOUTHEAST REGION OFFICE
GAINESVILLE, GA

Summit’s Southeast Region: Georgia, Indiana, Kentucky, North Carolina, South Carolina, Tennessee and Virginia
Main address
PO Box 600
Gainesville, GA 30503-0600
Local phone: 678-450-5825
Toll-free phone: 1-800-971-2667
Fax number: 770-531-1349
Claims department
PO Box 600
Gainesville, GA 30503-0600
Toll-free phone: 1-800-863-2181
Fax number: 678-989-5858
Back2work email: [email protected]
Heritage Summit HealthCare
PO Box 3698
Lakeland, FL 33802
Fax: 863-665-5177

Fax numbers by department
Nurse Case Managers: 863-667-1871   
Heritage Summit HealthCare: 863-665-5177
Cost Containment: 863-667-1871
Premium Audit: 863-667-7232
Loss Prevention: 863-668-7566
Downtown Baton Rouge, Louisiana.

SOUTHWEST REGION OFFICE
BATON ROUGE, LA

Summit’s Southwest Region: Alabama, Arkansas, Louisiana, Mississippi, Oklahoma and Texas
Main address
PO Box 80439
Baton Rouge, LA 70898-0439
Local phone: 225-926-3264
Toll-free phone: 1-800-421-2944
Fax: 225-926-4102

Claims department
PO Box 80793
Baton Rouge, LA 70898-0793
Local phone: 225-928-0820
Toll-free phone: 1-888-468-2539
Fax: 225-926-1226
Back2work email:

Heritage Summit HealthCare
PO Box 3698
Lakeland, FL 33802
Fax: 863-665-5177

Fax numbers by department
Nurse Case Managers: 863-667-1871
Heritage Summit HealthCare: 863-665-5177
Cost Containment: 863-667-1871
Premium Audit: 863-667-7232
Loss Prevention: 863-668-7566