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When an employer has an employee injured on the job, he wants a responsive workers’ compensation program. Summit acts by contacting the injured employee, the employer and the treating physician. Field adjustors then confirm that the injured worker is getting proper medical attention, compensation or other needed items, and they answer any questions that the injured worker or employer may have. Our responsiveness—prompt claims filing, timely payments and superior customer service—helps get the benefits into the hands of the injured workers…where they belong.
- Our responsive service, effective programs and personalized handling of every case help you feel more comfortable about your employee’s claim. Low adjustor caseload ratios mean employee claims get the attention they deserve.
- A strong client support staff helps you and your employees with the claims process.
- Routine follow-ups help you stay informed about claims status.
- Medical cost-containment techniques save you money.
- Integrated case management by on-staff, licensed healthcare professionals and adjustors ensures that your employees get the best possible care at the best price.
- Skilled field adjustors investigate workers’ compensation injuries.
- Fraud investigation is provided for all suspect claims.
- Comprehensive, documented and customized reports can be supplied for any claim.
- Our toll-free hotline allows you to report injuries 24 hours a day, 7 days a week: 1-800-762-7811.
- A bilingual staff is available to assist you and your Spanish-speaking employees with claims reporting.
We also offer fee-based safety consultations to businesses that are not policyholders in a Summit-managed workers' compensation program. Contact our Florida office for more information.
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